2. About cookies
2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
2.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.3 Cookies do not typically contain any information that personally identifies a user. We do not collect or store any personal information from cookies.
3. Cookies used by our service providers
3.3 that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at https://support.google.com/ads/answer/7395996.
3.5 We use StatCounter, an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because a better understanding of how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
- Time and date of visit (this can help us to identify and plan for busy periods on our website)
- The IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet); We only collect a partial IP address.
- Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
- Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
- Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)
Furthermore, when you visit our website a StatCounter cookie (called “is_unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.
You can learn more about cookies from StatCounter and set your browser to refuse same by clicking here.
4. Managing cookies
4.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
4.2 Blocking all cookies will have a negative impact upon the usability of many websites.
4.3 If you block cookies, you may not be able to use all the features on our website.
5. Our details
5.1 This website is owned and operated by Francesca Sheppard trading as The Good Sheppard.
5.2 Our principal place of business is at Irons Cottage, 7 Heath Green, Heath and Reach, Bedfordshire, LU7 0AB
5.3 You can contact us:
(a) by post, to the postal address given above;
(b) by telephone, on the contact number published on our website from time to time; or
(c) by email, using the email address published on our website from time to time.
6. More Information
Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
This policy was last updated on 11th April 2019.
The Good Sheppard
We provide a large range of services to help your business or household run more smoothly. From back office & invoice handling to project